Operations Support Systems -Telecommunication Software

  • OSS
  • BSS
  • Business Support System

OSS and its Business Benefits

Oss
Present-day OSS platforms offered by IT companies are structured in accordance with the NGOSS standards. They consist of fully configurable modules which allow for adapting OSS software to individual needs. The result is an increased return on investment (ROI) and a reduction in operating costs involved in the implementation and use of OSS systems. Advanced OSS systems constitute a comprehensive support for all processes within Operations Support Systems. They are noteworthy for high efficiency which is due to such state-of-the-art information technologies as J2EE, Cobra, RMI, XML and SOAP. As a result, OSS systems can integrate with other IT systems implemented in the company, e.g. BSS systems and CRM (Customer Relationship Management).

There are, in consequence, many benefits to be drawn from OSS systems. First of all, the modules that can be configured and adapted to a user's individual needs constitute an important source of the competitive advantage right from the beginning. The possibility of their integration raises the flexibility of the system and allow for quick response to dynamic changes in the business environment. Furthermore, operating costs are reduced and the return on investment rises. OSS systems allow for efficient management of services and the entire telecommunications network, which is a corollary of their comprehensive approach to management. Another advantage is the reduced number of problems, breakdowns and defects. Advanced well-designed OSS systems consist of efficient modules for fault management which ensures quick detection and solving of problems. Additionally, the structure of OSS systems enables their users to extend the telecommunications network based on the very same platform without further investments. High scalability and well-designed support for developing telecommunications networks are also important features of advanced OSS systems. Moreover, they also contain modules for customer service which provide such optimized and user-friendly functions as contract management.

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